Social media analytics tool

Tracking messages on social media

We help boost sales in Instagram, Facebook, and VK conversations.

Tracking messages on social media
  • dodo-pizza
  • setters
  • leroy merlin
  • skillbox
  • movavi

We help businesses boost sales on social media

Our tools help analyze and streamline workflows of managers who process messages on social media. Managers will respond faster and will convert more conversations into sales.

  • OperatorsOperators

    Operators

    Assigning an operator to a conversation can resolve most problems that hinder response and result in lost sales. For any conversation, you will see the responsible manager, author of each message, and who closed the chat. Detailed statistics on each operator are also available.

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  • TaggingTagging

    Tagging

    Tag messages on social media by topic, status, or sales funnel stage. This is handy for gathering together frequently asked questions or complaitns. You can add up to five tags to a conversation. You will see detailed statistics on each tag.

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  • NotesNotes

    Notes

    They allow adding important information about a conversation—for example, a brief description of the problem or who should provide additional details so you can reply to the user. It will help a responsible manager keep all critical information in mind and pass a conversation to another manager.

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  • StatisticsStatistics

    Statistics

    Helps you review performance of the entire team or a specific manager, in numbers. Response time, peak load hours, frequently asked questions.

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Our Products

Analyze your content strategy and keep track of your competitors' performance.

Account statistics
Account statistics

Hourly assessment of your and your competitors' accounts for in-depth analysis and finding new growth points.

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NewInstagram DM
Instagram DM

Operators, tags, notes, conversation statuses, statistics, and other functions will help you optimize your DM.

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Engagement
Engagement

Single-window comment, message, and mention management, tone of voice analysis, and manager response time evaluation.

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NewExpress Instagram audit
Express Instagram audit

Regular express Instagram audit with transparent takeaways and promotion tips.

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Reports
Reports

Export reports to PDF, Excel, and Google Slides. We will also send you weekly and monthly reports via email.

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KPI
KPI

Set KPIs for every account and monitor them in real time. No more daunting Excel calculations.

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Publisher
Publisher

Schedule posts on all your profiles for a month ahead, in one place. Takes just 5 minutes. We will publish your content, collect new comments, and harvest the statistics.

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Blogger checker
Blogger checker

Spend your budget wisely. We will help you pick influencers with an active audience and no fake likes.

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Testimonials

Camila Almedia

When I discovered LiveDune I was surprised by the service, support and, above all, the platform. Finally, a tool developed to optimize Social Media Management activities with excellent usability and completeness.

Camila Almedia

Camila Almedia

Go up

Irina Minayeva

I've been using LiveDune for more than 2 years. It's become a go-to Instagram management solution. Detailed account statistics, post and story performance, historic data for any period. All this helps me adjust content and social media strategy. I don't know what I would do without this tool. Though other services are also full of cool features and updates, LiveDune is one love.

Irina Minayeva

Irina Minayeva

CEO, Chile, a Full-Cycle Internet Marketing Agency

Lorena

The site is extremely effective, complete and simple to use/understand. It offers a complete and direct report on customers and social media, in addition to posts via email, and the team offers full support while using the platform.

Lorena

Lorena

Agency Communication, Dialogusweb

Evgeny Skvortsov

LiveDune has been our social media analytics go-to tool for 2 years. By managing real data, we can analyze user behavior on brands' social media profiles and enhance the performance of this channel based on the insights we find. LiveDune allows us to see everything we need in one place and manage interim results. Besides, regular updates and caring support are worth mentioning.

Evgeny Skvortsov

Evgeny Skvortsov

Head of Relations, FORSAL

Eilor Margio

We are very pleased with LiveDune as it is a robust and affordable platform that allows generating both technical reports for in-depth analysis and visual and dynamic reports for presentations and client submission. Furthermore, the LiveDune team is always willing to listen to customers and develop new solutions.

Eilor Margio

Eilor Margio

Agência.bit, Digital Marketing

Gabriela

Live Dune is really exceptional! Centralizes everything we need in one platform, its modern interface is super intuitive and functional. They have an impeccable and affordable service. Feedbacks are easy to give and are open to improvement. Definitely the best platform we have ever used!

Gabriela

Gabriela

Contu

Alex Tkachuk

This is my go-to social media reporting and analytics tool. I can't imagine my life without this handy dashboard and exports from Instagram profiles. Exported data help carry out audits, work on strategies, and supervise projects. Today, LiveDune is the most powerful social media analytics tool and a must for everyone who deals with SMM.

Alex Tkachuk

Alex Tkachuk

SMM Strategist, Founder of Dnative.ru

Daniel

My favorite part of LiveDune are the reports that the platform provides, as they are very useful for the study of campaign performance and even for comparison purposes with previous campaigns and with competitors.

Daniel

Daniel

Shopping Prudente

Stanislav Son

LiveDune is our love. Love, numbers, and unfailing benefit. I've been using the tool since 2015 in every single project I manage. I mainly use it to analyze communities, profiles, and content. Social media marketing turns deeper every year, and you have to know ins and outs of this industry. Reports, statistics, and analytics—all this I can find in LiveDune. I also give a shoutout to developers for the Telegram for comments and KPI management.

Stanislav Son

Stanislav Son

Head of SMM, FINNTRAIL Russia

Luiza

Livedune has provided us with impressive optimization in social media management. In addition, the platform offers reports with very useful metrics for understanding and improving the brand's performance in the digital environment.

Luiza

Luiza

Witbiz

Aleksandr Litvin

LiveDune is the handiest platform for growing social media presence across all directions. Real-time and up-to-date data, intuitive interface, and a multitude of helpful functions are what we love this service for. Some failures do happen. But they are very rare, and engineers fix things promptly. In other respects, we recomend this project to everyone who wants to do some powerful marketing on social media.

Aleksandr Litvin

Aleksandr Litvin

Founder, Industories

Gustavo

LiveDune is the best platform for anyone working with social media. The metrics and reports part is the most complete I've ever seen, with extremely relevant data to improve the performance of our profiles. I have real-time monitoring of everything that happens on the social media I manage and even comparison with competitors. Sensational!

Gustavo

Gustavo

Letras

Vitor Quinhoneiro

Working as Social Media at Terra Parque Eco Resort has been an incredible experience, and part of this is due to the Livedune platform. The constant use of its tools has simplified and optimized the management of the resort’s social media networks. In addition to providing agile and effective support, which is critical to fluid work, Livedune excels at providing valuable insights into competitors, allowing us to monitor and tweak our content strategies intelligently. Having a tool as complete and professional as Livedune is essential to our social media success. I recommend without hesitation.

Vitor Quinhoneiro

Vitor Quinhoneiro

Social Media, Terra parque

Boost your content promotion performance on social media

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