Engaging with social mentions
Manage comments, messages, and mentions in a single window, in line with analyzing managers’ tone of voice and response time.
Comment management tools
Comment monitoring and processing, new comment notifications to Telegram chats, tone of voice, and response time.
Comment monitoring
New comments and messages (Facebook and VK) from all accounts and communities will be brought together in one place, in real time; distributed between threads and labeled depending on the tone of voice. You can reply to a comment, delete a comment, or mark a comment as read. You can see comment statistics in your account statistics (activity hours, tone of voice, response time).
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Notifications
To not miss new comments, set up Telegram notifications. If necessary, set reception so that notifications from different accounts are sent to different chats. Not only does the bot notify you on new comments but it also allows you to reply to them right away, without jumping to LiveDune or social media.
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Comment export
Export comments on any post to Excel. Exporting may come in handy when you finalize contest results.
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Our products
Analyze your content strategy and keep track of your competitors
Assess your and your competitors' accounts every hour for in-depth analysis and new growth areas.
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Optimize your DM with operators, tags, notes, chat statuses, statistics, and other functions.
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Regular express Instagram audit with transparent takeaways and promotion tips.
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Export reports to PDF, Excel, and Google Slides, get weekly and monthly reports via email.
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Set KPIs for every account and monitor them in real time. No more daunting Excel calculations.
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Schedule posts on all your profiles for a month ahead, in one place. Takes just 5 minutes. We will post your content, collect comments, and harvest the statistics.
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Spend your budget wisely. We will help you pick influencers with an active audience and no fake likes.
MoreFAQ
- What plans feature “Engagement with comments” and “Comment export” tools?
Comments and DM are available on all LiveDune plans, including during the free trial period.
Comment export is available on all plans but for the trial period.
- Which social media can I track comments and messages on?
You can engage with Instagram and Facebook comments and messages.
- Which social media can I export comments from?
You can export comments from your accounts on Facebook, Instagram, YouTube, VK, and OK. In the meantime, exporting comments from other people’s accounts is unavailable.
What clients say about our solutions
LiveDune’s support and the platform itself surprised me. I have finally discovered a complete package—a user-friendly tool to leverage social media management.
Camila Almedia
Go up
LiveDune is a must have for every SMM specialist. Friendly interface, lots of social media analytics tools. Regular updates with new features. For instance, we can now categorize comments by tone of voice. We also often export comments: this comes in very handy when we finalize the results of various contests. If we face any problems, we know for sure that support agents will be there for us and respond quickly.
Viktoria Chachelova
Head of SMM Group, Humanz
Working for Social Media at Terra Parque Eco Resort has been an incredible experience, and part of this is due to the LiveDune platform. The constant use of its tools has simplified and optimized the management of the resort’s social media. In addition to agile and effective support, which is critical to fluid work, LiveDune excels at providing valuable insights into competitors, allowing us to monitor and tweak our content strategies intelligently. Having a tool as complete and professional as LiveDune is essential to our social media success. I recommend it without hesitation.
Vitor Quinhoneiro
Social Media, Terra parque
The site is extremely effective, complete and simple to use/understand. It offers a complete and direct report on customers and social media, in addition to posts via email, and the team offers full support while using the platform.
Lorena
Agency Communication, Dialogusweb
UAATeam has been using LiveDune for over 3 years. The statistics section is great, with new features arriving regularly. It's cool and means that LiveDune doesn't limit itself to the current results but tries to improve. We also enjoy the Blogger Checker and Publisher tools. Cool guys, amazing feedback, great LiveDune :D
Kseniya Vezhichanina
Head of SMM, UAATeam
We are very pleased with LiveDune, as it is a robust and affordable platform that enables us to generate both technical reports for in-depth analysis and visual and dynamic reports for presentations and clients. Furthermore, the LiveDune team is always willing to listen to customers and develop new solutions.
Eilor Margio
AgĂŞncia.bit, Digital Marketing
We've been using this glorious tool for five years. It helps us with reporting. And it's a pleasure to see improvements and new features. New features come so fast that we don't get to test-drive them. Support agents are always responsive and caring. They help us navigate the new features and always pay attention to our feedback. Everything is friendly and great.
Kate Fedorenko
Internet Marketer, Concept Group
LiveDune is the best platform for anyone working with social media. The metrics and reports part is the most complete I've ever seen, with extremely relevant data to improve the performance of our profiles. I have real-time monitoring of everything that happens on the social media I manage and even comparisons with competitors. Sensational!
Gustavo
Letras
We love numbers and have been using the statistics monitoring service for a long time. Most often, we get data from statistics exported to Excel: reports for any period are exported at a lightning speed, looking intuitive and simple. The dashboard is perfect for overviewing the situation. Great thanks to guys for friendly data visualization and responsive support!
Kseniya Kozhemyakina
SMM Specialist, Grow Food
My favorite part of LiveDune are the reports that the platform provides, as they are very useful for the study of campaign performance and even for comparison purposes with previous campaigns and with competitors.
Daniel
Shopping Prudente
LiveDune is a great find in the saturated online services market. The team always listens to customers, adds desired functions that both individual specialists and agencies await. If you are fully engaged in SMM business, you can't go without this tool. It will help you generate reports, showcase your results to clients, and find critical insights. To date, this tool is the CIS market's best solution, especially in terms of the price-to-quality ratio.
Andrey Mazur
Head of Advertising, Partner, DOT Digital Agency
LiveDune is really exceptional since it centralizes everything we need on one platform. Its modern interface is super intuitive and functional. They have impeccable and affordable service. Feedback is easy to give and LiveDune is open to improvement. It is definitely the best platform we have ever used!
Gabriela
Contu
Livedune has provided us with impressive optimization in social media management. In addition, the platform offers reports with very useful metrics for understanding and improving the brand's performance in the digital environment.
Luiza
Witbiz